.support-shell{width:min(680px,calc(100% - 28px));margin:44px auto}.back-link{display:inline-block;color:#5b48bf;text-decoration:none;font-size:13px;font-weight:700;margin-bottom:15px}.support-card{background:#fff;border:1px solid #e4e8ee;border-radius:17px;padding:30px;box-shadow:0 18px 48px rgba(33,42,62,.07)}.support-head{display:flex;align-items:center;gap:14px}.support-head .brand-mark{margin:0}.support-head h1{font-size:25px}.support-card>.muted{margin:13px 0 23px;font-size:14px}.support-card label{display:block;font-size:12px;font-weight:700;margin-bottom:7px}.chat-top{display:flex;align-items:center;justify-content:space-between;border-top:1px solid #e4e8ee;padding-top:22px;margin-top:18px;gap:12px}.chat-top h2{font-size:18px}.messages{height:min(52vh,460px);min-height:230px;overflow:auto;border:1px solid #e4e8ee;border-radius:11px;padding:15px;background:#f8f9fc;margin:18px 0}.message{max-width:85%;padding:11px 13px;border-radius:12px;margin:0 0 12px;font-size:13px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}.message.customer{background:#ece9ff;color:#302967;margin-left:auto;border-bottom-right-radius:4px}.message.admin{background:#fff;border:1px solid #e4e8ee;color:#263244;border-bottom-left-radius:4px}.message time{display:block;font-size:10px;opacity:.65;margin-top:6px}.reply-form{display:flex;align-items:flex-end;gap:10px}.reply-form textarea{flex:1;resize:vertical;border:1px solid #d8dee8;border-radius:9px;padding:12px}.reply-form button{height:42px}.chat-footnote{color:#778191;font-size:11px;line-height:1.55;margin-top:13px}.resolved{margin-top:15px;background:#e9f7f0;color:#15734f}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.support-card [hidden]{display:none!important}@media(max-width:520px){.support-shell{margin:24px auto}.support-card{padding:21px}.support-head h1{font-size:20px}.reply-form{align-items:stretch;flex-direction:column}.reply-form button{width:100%}}
.chat-tools{display:flex;align-items:center;gap:7px}@media(max-width:520px){.chat-top{align-items:flex-start}.chat-tools{align-items:flex-end;flex-direction:column}}